FAQs

How long will it take to get my order?
Your order is on it's way, we promise!  We always look to ship your order as quickly as possible, but there could still be some some delays. Your patience in this matter is greatly appreciated. Please note it could take between 3-4 weeks for your delivery to arrive.

Will my order be tracked?
Yes! We provide tracking on near enough all our Products. If you wish to track your order email us and we will provide you with your tracking number. Then simply Input this into our Order Lookup page to track your Order.

How can I pay? 
We accept Visa/Debit, MasterCard and PayPal

How do I make an order?
It's simple! 1) See an item you love!
2) Select your desired style from the drop down menu, 3) Enter any required text if applicable, 4) Click 'Add To Cart', 5) You will then be directed to the Checkout to input your Billing Information & Payment Details. It's a simple to follow process so no need to worry!

Where is my order?
If your order does not arrive within 3-4 weeks, then our deepest apologies. Majority of our items are tracked but we advise waiting a few more days after the delivery due date. If you are still concerned please contact us here. We will take full care of you.

My item is damaged, what do I do?
With shipping there is a chance of items being damaged or lost. If this happens please contact us here.

Important Information on Custom Products (Footwear, Socks & Pillow Cases)

United States shipping time estimate is 2-4 weeks.

International shipping time estimate is 3-4 weeks.

Please note: Each pillow cover from our factory is custom printed just for you and due to the popularity of certain items in our catalog, shipping times may take longer than the estimates above.

Tracking numbers will be made available within 10 days after you have placed your order.

Please be advised that once your item has been shipped, your order cannot be modified or cancelled.

Orders containing more than one item may arrive in separate packages on different dates.

If your items have not arrived within 60 days of the date of original purchase, contact Customer Service for a full refund of your purchase. (This policy excludes errors made by customers when providing shipping details on their order(s) and missed parcel deliveries).

Orders can be modified or canceled within 24 hours of purchase.

My Question has not been Answered
If you still have any further queries please get in touch here.